Refund policy
Refunds & Returns Policy
Thank you for shopping at ArtByAnndria! We appreciate your support of our unique, made-to-order artwork. Please read our policy carefully before making a purchase.
All Sales Are Final
As a print-on-demand shop, all products are custom-made upon order. Because of this, we do not accept returns, exchanges, or cancellations once an order has been placed.
Refunds & Replacements
We understand that issues may occasionally arise. While all sales are final, we are happy to review refund or replacement requests on a case-by-case basis in the following situations:
- The item arrives damaged or defective.
- The wrong item was received.
- There are significant printing or manufacturing errors.
If you experience any of these issues, please contact us within 7 days of receiving your order with:
- A clear photo of the item showing the issue.
- Your order number and details.
We will assess the situation and determine the best solution, which may include a replacement or partial/full refund.
Color & Print Variations
Please note that slight variations in color and print placement may occur due to the printing process. These differences do not qualify as defects and are not eligible for refunds or replacements.
How to Contact Us
If you believe your order qualifies for a refund or replacement, please reach out to us at artbyanndria@outlook.com with the necessary details.
We appreciate your understanding and support of our small business!